Block Manager - Residential Management Sector - London
Salary: £40,000 - £50,000
A well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full-time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service.
The successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors.
Role Overview
- Title: Block Manager
- Type: Full-time, Permanent
- Hours: Monday to Friday, 9am - 6pm
- Salary: £40,000 - £50,000
Responsibilities
- Acting as a point of contact for leaseholder and managing agent queries across the residential portfolio
- Managing reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees
- Liaising with leaseholders on insurance-related matters, overseeing claims and associated works where applicable
- Ensuring statutory and regulatory compliance, including arranging inspections and reports for in-house managed properties
- Managing administrative duties associated with block management activities
- Handling licence-related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary
- Pursuing breaches of lease, liaising with internal legal teams as required
- Meeting with appointed external managing agents to review arrears, major works and cyclical maintenance programmes
- Responding to enquiries from managing agents and leaseholders of externally managed properties
- Managing sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt)
- Assisting with the management of residential insurance arrangements
- Overseeing contractors operating under standing agreements, including cleaning and gardening services
- Managing Section 20 consultation processes end-to-end, including notices, surveyor appointments, fund collection, and works completion
- Assisting with arrears management across both in-house and externally managed properties
- Supporting the preparation of annual service charge budgets
- Assisting with the management of parking spaces and garage licences
- Preparing reports relating to arrears, licences, breaches, and major works
- Liaising with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate
Requirements
- Minimum of 5 years' experience in residential block management
- Good working knowledge of relevant property and leasehold legislation
- Strong communication and stakeholder management skills
- Organised, proactive, and capable of managing multiple workstreams
- Comfortable liaising with leaseholders, managing agents, contractors, solicitors, and insurers
What's on Offer
- Competitive salary of £40,000 - £50,000
- Stable, permanent role within an established property business
- Broad and varied portfolio offering long-term career development
- Professional and collaborative working environment
If you're an experienced, career driven Block Manager who is looking for a genuine opportunity to make their mark at a reputable property business, please contact Ned Scott-Mends on 07552 619 663, or send your CV via email to n.scott-mends@oandb.co.uk
All applications will be treated in strictest confidence.
O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation