London Borough of Hackney, London, UK
£13.00 - £14.00 per hour
Resident Liaison Officer (Internal Kitchen & Bathrooms) - North London
As a Resident Liaison Officer, you will be working in a small team of other RLO's to ensure that the tenants receive a good service and are kept fully up to date with progress of the works. Reporting to an on-site Project Manager your duties will include: • Liaising with tenants and construction staff regarding construction works and tenant needs to ensure a safe and secure environment and ensure access is achieved as planned in order to carry out the works. • Providing support to the production team throughout the construction process including support during decanting and handover • Ensure tenant satisfaction is achieved • Communicate and maintain good relationships with the tenants and construction team. • Management of the apprentice project • To deal with people issues in a positive manner • Carrying out Surveys • General ad hoc duties In order to be suitable for this Resident Liaison Officer role, you must have previous experience working on site as a RLO, ideally with a Tier One Main Contractor. You must also possess strong communication, organisation and customer service skills. Ideally ou will also have exposure to working on a large Social Housing Refurbishment site, on a Kitchen & Bathroom Refurbishment contract. If you have experience of working as a Resident Liaison Officer on site and are interested in a long-term contract with a reputable company then we would like to hear from you ASAP. Contact email@example.com to apply.
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