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Helen Ruddy

Date Posted: 6-Feb-19


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Resident Liaison Officer

London Borough of Hackney, London, UK


£13.00 - £14.00 per hour


Resident Liaison Officer (Internal Kitchen & Bathrooms) - North London

 Our client, one of the UK's leading Social Housing contractors, are currently recruiting for a Resident Liaison Officer to join their existing team to assist with extra workload they have been awarded on their current contract.

  As a Resident Liaison Officer, you will be working in a small team of other RLO's to ensure that the tenants receive a good service and are kept fully up to date with progress of the works. Reporting to an on-site Project Manager your duties will include: • Liaising with tenants and construction staff regarding construction works and tenant needs to ensure a safe and secure environment and ensure access is achieved as planned in order to carry out the works. • Providing support to the production team throughout the construction process including support during decanting and handover • Ensure tenant satisfaction is achieved • Communicate and maintain good relationships with the tenants and construction team. • Management of the apprentice project • To deal with people issues in a positive manner • Carrying out Surveys • General ad hoc duties In order to be suitable for this Resident Liaison Officer role, you must have previous experience working on site as a RLO, ideally with a Tier One Main Contractor. You must also possess strong communication, organisation and customer service skills. Ideally ou will also have exposure to working on a large Social Housing Refurbishment site, on a Kitchen & Bathroom Refurbishment contract. If you have experience of working as a Resident Liaison Officer on site and are interested in a long-term contract with a reputable company then we would like to hear from you ASAP. Contact h.ruddy@oandb.co.uk to apply.


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