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Helen Ruddy

Date Posted: 15-Apr-19


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Customer Service Defects Coordinator

London, UK


£28,000 - £30,000 per annum


We have an immediate requirement for a Customer Services Defects Coordinator.

My Client are one of the UK’s leading house building and construction groups. As a FTSE 250 listed UK business, their focus is on delivering first class business solutions and building long-term relationships with their customers, employees, supply chain and communities they work in. Their involvement in some of the UK's highest profile and innovative projects ensures their employees benefit from unrivaled opportunities and career progression.

Role Overview:

You will report directly into the Defects Manager.

Key Responsibilities:

You will be responsible for Issuing defect reports to assigned subcontractors or GTPSE Customer Services Operatives for completion within the proscribed time scales within the contract.

Ensuring that the Contract Administrator, Client and the Clients Tenants are kept fully appraised of the status of each reported defects issue. Issuing weekly, fortnightly and monthly status reports as required in confirmation of open, closed and abortive issues together with the appropriate objective evidence in confirmation of same.

Liaison with GTPSE supply chain to ensure the completion of all reported defect issues within the contracted timescales

You will get an opportunity to work on some of the UKs most exciting construction projects, in a fast paced environment where each day brings new challenges as well as a competitive salary and benefits package.


Please send CV's to: h.ruddy@oandb.co.uk


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