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Consultant

Kate Lancaster

Date Posted: 4-Apr-18

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Customer Care Coordinator - Leatherhead - Ongoing

Leatherhead, UK

Administration

£24,000 - £27,000 per annum

Contract

My client are a National House Builder, based in Leatherhead. Due to their expansion programme they are looking to hire a Customer Service Coordinator to be responsible for the care of  their current 6 sites which will be expanding to 15 live sites in the next 2/3 years.

This is an exciting time to join their team due to their 2017-2018 planned large expansion programme. They are seeking to recruit talented candidates to help improve productivity and growth of this office.

Specifically, for this role, they require a Customer Service Operative to liaise with the Customer Care Team and Customers to rectify any problems with their new build housing. You will be working on the 2 year defects programme for new builds, working to improve customer homes. This role is based 80% on the telephone and 20% administration.  You must heave expereince in dealing with complaints previously. House build knowledge would be beneficial but is not a must. 

The ideal candidate will have the following:

- Strong communication skills 

- Have experience with another National House builder

- Able to organise and prioritise work offiiciently

- Good customer service experience

- Good problem solving abilities 

Skillset:

  • Good communication and confidence in all levels of engagement
  • Positive attitude
  • Hardworking
  • Methodical by nature
  • Good organisational skills and handling of tasks
  • Willing to work in a team and help in all areas

 This is a full time role offering a competitive salary which is based on experience. 

 If you are Interested please call 07557097508  or email k.lancaster@oandb.co.uk

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