£14.00 - £15.00 per hour
Customer Care Coordinator - Temp - Eastleigh
My client are a Developer, based in Basingstoke. They have a fantastic opportunity for a Customer Service focused individual to join their small team in Customer Care. Salary is between £14 - £15 ph. My client are looking for people who are enthusiastic and passionate about the Customer Journey and always pushing a 100% customer service level.
Specifically, for this role, they require a Customer Care Coordinator to liaise with the Maintenance Operatives and Customers to rectify any problems with their new build house. You will be working on the 2 year defects programme for new builds, working to improve customer homes. This role is based 80% on the telephone and 20% administration. It will intail logging complaints and querries onto the internal systems and scheduling maintenance operatives diaries to complete the scheduled works.
The ideal candidate will have the following:
- Strong communication skills
- Have experience with another Housebuilder
- Able to organise and prioritise work offiiciently
- Good customer service experience
- Good problem solving abilities
If you think you would be suitable for this role please email your CV to email@example.com or alternatively call Charlotte on 07788130882.
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