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Jackie Murray

Ref No: JM607210896

Date Posted: 26-Mar-21

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Customer Care Co-Ordinator

London

Administration

Competitive salary

Permanent

One of our Top Tier Clients are looking for an enthusiastic, resilient and proactive Customer Care Co-Ordinator to join their Construction team.

This role will be initially based at home for the foreseeable future with a view to some office work when the time is right.

This Client delivers high quality homes and in return, they will need a high quality team to represent their company. 

What does the role entail?

Your duties will include, but are not limited to:

- Answering a high volume of calls and ensuring they are dealt with in an efficient and timely manner. 

- Co-ordinate between colleagues and other departments to provide support

-Update weekly reports and distribute to management teams

-Provide all administrative support for the department including electronic and paper filing

- You will be liaising between site teams, external contractors and other customer care operative’s daily

- You will be expected to promote and act in accordance with all of the company’s core values, systems, policies and procedures.

What experience do I need?

- Experience working in a professional / administrative role

- Previous experience in a demanding customer service environment

- Ability to multi task 

- A professional, assertive and pleasant manner

- You must be resilient and able to manage difficult and demanding situations 

- A customer service background is highly desirable 

What would I get in return?

- Competitive Salary

- Bonus scheme

- 25 days’ holiday (with a view to increase)

 - Choice of flexible benefits 

If you feel you have suitable experience and are ready to start a new career, please send your CV to J.murray@oandb.co.uk or call 07500059261


 

 

 



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